BackOffice

How do I add an overring reason?
There are often times when orders need to be cancelled on the system for a number of reasons. Whether it is an uncollected order or a late delivery, Aura Ba...
Wed, 30 May, 2018 at 11:58 AM
How do I create additional Employee Categories?
Aura BackOffice has 4 employee categories by default: Manager Cashier Franchisee Driver The need arises when these categories are not suffic...
Fri, 13 Jul, 2018 at 4:21 PM
How do I add new employees?
In order for managers, cashier, drivers and kitchen staff to use the system, they need to be added onto the system with their own passwords.  Employees ...
Fri, 13 Jul, 2018 at 9:06 PM
How do I add a discount?
There are often times when orders need to be discounted on the system for a number of reasons. Whether it is a birthday special or discounted promotion that...
Fri, 13 Jul, 2018 at 9:04 PM
How to add a supplier to Aura
All Goods Received vouchers (GRVs) captured into the Aura system must be associated with a supplier record. By creating this link, Aura can better manager a...
Wed, 24 Oct, 2018 at 3:37 PM
How can I create and capture expenses?
Aura has the functionality for you to capture payments that are not directly linked to any profit inducing expenses. These could include utility bills, repa...
Wed, 24 Oct, 2018 at 3:38 PM
How can I backup the database to an external location?
Whilst Aura does provide a local backup of all your information on the system, it is good practice to add a secondary backup that is on an external location...
Fri, 7 Dec, 2018 at 11:04 AM
How to set up Royalty Percentages
Royalty Percentages are amounts pre-set if your store is part of franchise. These are the percentages that calculate the royalties and this can be set up vi...
Tue, 3 Dec, 2019 at 9:28 AM
How do I refresh stock costs?
There are instances where the unit costings for stock do not update automatically and this affects your menu items' costings as well as your GP overall....
Thu, 13 Feb, 2020 at 11:44 AM
Refresh Stock Screen
There may be instances where stock events not being automatically updated due to several changes being done at once. The good news is that you can force ref...
Thu, 13 Feb, 2020 at 11:56 AM