Customer FAQ
I.e with a cashier change would each cashier need to be cashed up or would all their transactions exist under one till ID cashup that is reconciled at the e...
Fri, 17 Jul, 2020 at 9:35 AM
In case the store has run out of buddy coke for example or any other items, unlike the Self Service Terminal, this is not possible, you can also not add add...
Fri, 17 Jul, 2020 at 9:35 AM
Once the device reconnects to the Wi-Fi the orders will sync and start printing on the kitchen printer. Tested capacity at 50 orders. The below image i...
Fri, 17 Jul, 2020 at 9:35 AM
On the device click on Settings, and select "Get Settings From Server" to sync the new employee.
Fri, 17 Jul, 2020 at 9:35 AM
Once you end a till shift and start a new one, then ring up another sale it will remove all of the sales from the previous shift and the shift itself unless...
Fri, 17 Jul, 2020 at 9:35 AM
Once all your mobile POS orders have synced with your Aura server, you will find a new till cashup in Backoffice. All the payments and sales informat...
Fri, 17 Jul, 2020 at 9:36 AM
No, the Thumbzup Blade has a protected operating system because it is intended to be used as a payment device. The protected operating system does not have ...
Fri, 17 Jul, 2020 at 9:35 AM
When you receive your Bluetooth printer and try switching it on for the first time, it might not switch on, this is not always due to it being faulty. Inbe...
Mon, 30 Nov, 2020 at 3:44 PM